Privacy Policy

Your privacy is important to us. We only use the information we collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.

Information we hold:

If you have shopped with us we will hold your name, billing address, telephone number and email address. We will also hold the delivery address(es) for your orders and the password information associated with your account (please note we cannot access your password information , but we can change it at your request). We also maintain a record of your product selections.

If you have completed feedback, we hold your name, address, telephone number and email address.

If you have requested to receive our email newsletters we only hold your name and email address. If you wish to unsubscribe please email info@bagsandbeads.co.uk with unsubscribe in the subject field or visit www.bagsandbeads.co.uk, or log in to your account and change your preferences.

We may also collect information about where you are on the internet. (e.g. the URL you came from and the way in which you navigate the site.)

Information we use:

We use the information we hold on your records for operational purposes, for example processing your order, dealing with queries, tracking deliveries and reviewing past purchases.

Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements.

All the information we hold is used to improve your customer experience.

Any successor to Bags and Beads may use your information on the same basis.

We also use the information to keep you up to date with Bags and Beads, mailing new product information and sending emails as appropriate.